Introduction
Welcome to S.M KAITA GLOBAL BUSINESS SERVICES. These Terms and Conditions (“Terms”) govern your use of our global airtime top-up services (the “Service”). By accessing or using our Service, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our Service.
1. Acceptance of Terms
By using the S.M KAITA GLOBAL BUSINESS SERVICES platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use the Service.
2. Services Provided
S.M KAITA GLOBAL BUSINESS SERVICES offers a platform that allows users to purchase airtime top-ups for mobile phones across various global networks. The availability of networks and the value of airtime top-ups may vary by country and service provider.
3. User Obligations
By using our Service, you agree to:
- Provide accurate and complete information during registration or while making a purchase.
- Ensure that you have sufficient funds or payment methods available to complete a transaction.
- Use the Service only for lawful purposes and in compliance with these Terms.
4. Payments and Fees
All payments made through our platform are processed securely. You are responsible for paying the applicable fees for each airtime top-up. Fees may vary depending on the destination, network provider, and other factors. Once a payment is made, it is non-refundable except in the case of a verified error on our part.
5. Refunds and Cancellations
All sales of airtime top-ups are final and non-refundable. In the event of a service disruption or technical issue, please contact our customer support for assistance. Refunds will only be considered in cases where the airtime top-up has not been successfully delivered, or there is a proven error in the transaction process.
6. Account Security
You are responsible for maintaining the confidentiality of your account login credentials and any activity that occurs under your account. S.M KAITA GLOBAL BUSINESS SERVICES is not liable for any unauthorized access or use of your account. Notify us immediately if you suspect any breach of security.
7. Network Operator Responsibility
S.M KAITA GLOBAL BUSINESS SERVICES acts as an intermediary between you and the mobile network operators. We are not responsible for the performance, coverage, or services provided by mobile operators. Any disputes regarding service quality, coverage, or other issues should be directed to the respective mobile network provider.
8. Service Availability
We strive to ensure uninterrupted access to our platform; however, we cannot guarantee that the Service will always be available or error-free. S.M KAITA GLOBAL BUSINESS SERVICES is not responsible for any downtime, disruptions, or technical issues that may occur.
9. Limitation of Liability
S.M KAITA GLOBAL BUSINESS SERVICES will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to, errors in airtime top-ups, delays in delivery, or network failures. Our liability is limited to the amount you paid for the specific airtime top-up in dispute.
10. Changes to Terms
S.M KAITA GLOBAL BUSINESS SERVICES reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Service after the modification indicates your acceptance of the new Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Nigeria. Any disputes arising from these Terms or the use of our Service will be subject to the exclusive jurisdiction of the courts in Nigeria.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
S.M KAITA GLOBAL BUSINESS SERVICES
Email: support@smkaitaglobal.com
Phone: 08033542881
By using S.M KAITA GLOBAL BUSINESS SERVICES, you agree to the above Terms and Conditions. Thank you for choosing us for your global airtime top-up needs!